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"Internet matches" icon disappears

Posted: 21 Jul 2017 16:09
by ctb
Hello
After I have looked at and rejected or accepted internet matches (shown via the little green circle), the green circle disappears and I can see no way of going back to check what I previously accepted. Right-clicking and pressing "Refresh Internet Matches" doesn't work...
Does anyone know if this is a fault, please? Or am I missing something?
Many thanks!
Clinton

Re: "Internet matches" icon disappears

Posted: 21 Jul 2017 16:24
by dewilkinson
I believe this a known problem and has already been recorded as an issue. I too have this frustration. A trick is to always leave one Hint as New then you can still get to see what you have Accepted or Rejected. Not perfect but it is a work around.

Re: "Internet matches" icon disappears

Posted: 21 Jul 2017 16:31
by tatewise
In Tools > Preferences > Internet Data Matches alter the FindMyPast > Settings > Filter to Accepted then the green circles will show the accepted FMP hints.

Similarly for MyHeritage > Settings > Filter > Confirmed.

Likewise to find Rejected hints.

Remember to reset to Default afterwards.

Re: "Internet matches" icon disappears

Posted: 24 Jul 2017 13:24
by ctb
dewilkinson wrote:I believe this a known problem and has already been recorded as an issue. I too have this frustration. A trick is to always leave one Hint as New then you can still get to see what you have Accepted or Rejected. Not perfect but it is a work around.
Thanks David, fiddly, as you suggest. But probably the easiest workaround.
Thanks for the tip!
Clinton

Re: "Internet matches" icon disappears

Posted: 24 Jul 2017 19:40
by tatewise
Clinton, have you tried my suggestion?