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Hints
Posted: 21 May 2017 11:24
by DerekAth
I have been having problems with the Hints.
When I go in to view the hints, be it 1939 Census or BMD the results appear briefly then fade away - I sometime have to "view" several times before it settles - am I doing something wrong?
Re: Hints
Posted: 21 May 2017 12:10
by tatewise
It is a known problem, see the following
Knowledge Base page and
Forum postings :-
how_to:internet_data_matches|> Internet Data Matches under
FindMyPast.
Hints (14978)
Faint unreadable hints screen issue (14987)
Re: Hints
Posted: 22 May 2017 13:06
by Gowermick
Don't know if this is related, but my hints have been behaving strangely lately too.
I click on an individuals with 3 hints, and up pops my browser showing the 3 hints.
E.g. 3 hints for Scottish baptisms.
I click on first hint to review it, then click on return to hints, and the other 2 baptism hints have diappeared! I never click accept or reject, so why do the others disappear?
Re: Hints
Posted: 22 May 2017 16:37
by tatewise
I'm not seeing that effect.
Which browser?
Have you tried a different browser?
Does it make any difference if you use the browser Back button instead of the FMP Back to hints button?
If you use the browser Refresh does that make any difference?
Re: Hints
Posted: 22 May 2017 17:12
by Gowermick
Mike,
I use Firefox (as it states in my signature
)!
No, I haven't use the 'back' button, and no, I don't use another browser on my PC ( I.E. is a no-no as far as I'm concerned, too easy a target for hackers imho).
I'll try the 'back button' next time I'm on my PC.