* Faint unreadable hints screen issue

[Pentris]

Since the introduction of the built in hints from FMP and Heritage I have had a particular issue. A frequent occurrence is that the hints are very pale and unreadable. Only repeated reloading of the hints bring them back to a readable state. Although faint they do work when clicked on but this issue is quite annoying. Has anyone else had such a problem or is it unique to me. Copies of screen dumps attached for reference.

Expected screen hints.PNG (199.78 KiB) Viewed 5134 times

Dim screen hints.PNG (107.03 KiB) Viewed 5134 times

[tatewise]

Yes, others have had the same problem.
See how_to:internet_data_matches|> Internet Data Matches where it says:
If the Web Search Window appears pale, greyed-out, or fuzzy then try maximising its window; alternatively set the Tools > Preferences > Internet Data Matches > Location to Display Matches = External Web Browser and use your preferred browser.

Have you reported the issue to Calico Pie Support as advised at how_to:about#problem_reporting|> Problem Reporting.

[Jane]

CP are aware, but unfortunately it's actually a problem with the embedded IE and the Find My Past site.

[tatewise]

OK, I will add that info to the KB.

[russellf97]

If you click on the Focus Window icon (magnifying glass) top left and then click on the hints icon, they come back full strength.

[tatewise]

Just to be sure Phil, you mean click on the Focus Window magnifying glass icon in vertical Navigation Bar on the left, then click on the small green circular 'hint' icon again, or do you mean the Web Search Window globe icon in the Navigation Bar?

I think that was what Pentris was doing as described in original posting, but had to repeat it several times.