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Hello New User pop up message
Posted: 16 May 2016 20:05
by mnjjames
Over last few days when using the FindmyPast search/hint function within Family Historian 6.2.0 I get a pop up message which says "Hello New User" with an OK button. The only way to get rid of it is to select OK, until then the application isn't accessible.
I am running FH under Windows 10.
Image of message attached
Martin James
Re: Hello New User pop up message
Posted: 16 May 2016 21:29
by tatewise
Martin, please update your FHUG > User Control Panel > Profile > Family Historian version that appears to the right of your posting.
I do not get that message.
Are you logged into FindMyPast at the time?
Are you using the FH internal Web Search Window or an external browser (which one)?
Re: Hello New User pop up message
Posted: 22 May 2016 17:45
by mnjjames
UCP updated.
I am using FH Internal Web Search and logged in to FMP.
Not happened for last few days, so unclear whether gone away or not.