* Internet Data Match

[DerekAth]

For some reason my internet data matching has stopped working - Although still a subscriber to My Heritage?

The default button is "greyed-out" in the Preferences tab and cannot be changed?

What am I doing/have done, wrong?

[tatewise]

You probably have not opened a Project but opened a standalone GEDCOM file.

What does FH say on the very top border? Family Historian Project or Family Historian Gedcom?

[DerekAth]

It does indeed say gedcom. Why then would I have been seeing the matches? (Must admit it's a while since I last saw it - only just realised it wasn't showing!

Slightly off topic then - can I convert the gedcom to a Project?

[tatewise]

If you used to have matches working, then that would have been with a Project.

So the software forensics that need investigating are what has changed?

In FH is there anything listed in the File > Project Window?

How are you opening the standalone GEDCOM file? It must be different from before in some way.

Think hard about what you may have changed to upset the Project structure.
Altered folders, changed PC, deleted FH files, ...?

You can convert a GEDCOM to a Project but an important consideration is whether you have any linked Media files, and did they used to exist within the earlier Project.

[DerekAth]

Mike,

Now that you mention it (!) It is quite likely that when I decided to back up all my data to One Drive, I may have somehow, as you say, "upset" the project structure. And there I was thinking I was being efficient!

I will now revisit this section of my system (will have to be later this week now) - but I will get back to you in due course to let you know how I get on.

Regarding converting gedcom to Project - I do not add media to FH, but add them directly to my web site.

Thank you.