* Media display problem

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WillBenson
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Media display problem

Post by WillBenson » 08 Jan 2016 13:57

How do you do a "cache refresh"?

I had to rename a media file and I could no longer get the thumbnail to display. Is one able to refresh the FH cache?
Will Benson

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tatewise
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Re: Media display problem

Post by tatewise » 08 Jan 2016 16:01

Will, I have started new thread for this new topic.

What is displaying?
If it is a white box with an X, looking a bit like an envelope, then it is not the thumbnail cache that is broken, but the Media file link.

If you rename a Media file then you must make the change in two places.
1) Edit the Linked File field in the Media record within FH.
2) Rename the file in the Project's Media sub-folder using Windows/File Explorer.

You can combine the two into one as follows:
Open the Property Box of the Media record.
Click on the [...] edit icon to the right of the Linked File field.
This will open a Select file dialog in which to rename the file, select it, and click Open bottom right.
That will update the Linked File field, and you have finished.
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry

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WillBenson
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Re: Media display problem

Post by WillBenson » 08 Jan 2016 16:13

Thank you.

Well, I deleted the "ThumbCache.dat" file and the thumbnail displayed correctly. I was just hoping that there was a function within FH to do it.

Anyway, thanks for the suggestions. I'm loving V6 after 10 years on V3 :D
Will Benson

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tatewise
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Re: Media display problem

Post by tatewise » 08 Jan 2016 16:37

You are correct Will, there should be.
Does anyone else know if there is a technique?
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry

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jimlad68
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Re: Media display problem

Post by jimlad68 » 09 Jan 2016 00:33

There is the "official safe" way as option 1 via Disk Cleanup in this link, I suspect similar to what you used:
http://www.tenforums.com/tutorials/5655 ... -10-a.html
Jim Orrell - researching: see - but probably out of date https://gw.geneanet.org/jimlad68

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tatewise
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Re: Media display problem

Post by tatewise » 09 Jan 2016 12:10

No Jim, here we are talking about the specific FH V6 Project folder \<projectname>.fh_data\Cache\ThumbCache.dat file.

It might be possible to update the cache via Tools > Preferences > General tab Advanced button Thumbnail Images settings.
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry

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johnmorrisoniom
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Re: Media display problem

Post by johnmorrisoniom » 09 Jan 2016 13:01

Easiest way to refresh the thumbcache is to use Windows file explorer and delete the file. It will be rebuilt upon next opening FH.

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