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Internet Data Matches

Posted: 11 Dec 2015 20:38
by zlatarigirl
Hi, I am using FH6 and the feature for Internet Data Matches is not working. Can anyone help please? :?

Re: Internet Data Matches

Posted: 11 Dec 2015 21:01
by tatewise
Welcome to the FHUG.

BTW: Have you looked at how_to:key_features_for_newcomers|> Key Features for Newcomers?

Have you changed any of the Tools > Preferences > Internet Data Matches options?
If so, what are the current settings?

Are those Tools > Preferences > Internet Data Matches options greyed out?
If so, then you probably have not created a Project but just using a GEDCOM file.
See how_to:key_features_for_newcomers|> Key Features for Newcomers Project Structure & Location.

Does it work for the Family Historian Sample Project?
If you don't know what that is then see how_to:key_features_for_newcomers|> Key Features for Newcomers.

Do you have a MyHeritage subscription?

If none of the above have helped, please explain exactly what is not working.