I have two saved charts but when I try to open them the following message appears "FH chart was created on a more recent version of FH and cannot be opened by this version". How can I now be using an older version of FH.
I have recently acquired a new computer and wonder if this is the cause of the problem. I created the charts before I got my new pc.
Can anyone help
* Saved Charts unable to open
- LornaCraig
- Megastar
- Posts: 2996
- Joined: 11 Jan 2005 17:36
- Family Historian: V7
- Location: Oxfordshire, UK
Re: Saved Charts unable to open
On your old PC had you downloaded any free minor upgrades to your V5? When you installed FH on the new PC did you install from your original CD/download and forget about the upgrades?
The upgrade to 5.0.11 is available from the download archive here:
http://www.family-historian.co.uk/downl ... ad-archive
I hope this helps
The upgrade to 5.0.11 is available from the download archive here:
http://www.family-historian.co.uk/downl ... ad-archive
I hope this helps
Lorna
- tatewise
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- Location: Torbay, Devon, UK
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Re: Saved Charts unable to open
Checkout the Knowledge Base advice under Family Historian > Installation Guide for V5 & V6 Migration Guide that ensures everything transfers reliably from PC to PC.
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry
Re: Saved Charts unable to open
Thank you Lorna for your reply. You are quite right I did only use my original download and I probably did upgrade at some time. Will now download the one you mention, was there only one?
Thanks also Mike will look at the site you mention.
Chris.
Thanks also Mike will look at the site you mention.
Chris.
- tatewise
- Megastar
- Posts: 27088
- Joined: 25 May 2010 11:00
- Family Historian: V7
- Location: Torbay, Devon, UK
- Contact:
Re: Saved Charts unable to open
The Migration Guide answers all your questions.
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry