* Saved Charts unable to open

Questions regarding use of any Version of Family Historian. Please ensure you have set your Version of Family Historian in your Profile. If your question fits in one of these subject-specific sub-forums, please ask it there.
Post Reply
avatar
Chris32
Gold
Posts: 10
Joined: 05 Sep 2012 11:57
Family Historian: V5

Saved Charts unable to open

Post by Chris32 » 16 Mar 2015 18:17

I have two saved charts but when I try to open them the following message appears "FH chart was created on a more recent version of FH and cannot be opened by this version". How can I now be using an older version of FH.

I have recently acquired a new computer and wonder if this is the cause of the problem. I created the charts before I got my new pc.

Can anyone help

User avatar
LornaCraig
Megastar
Posts: 2996
Joined: 11 Jan 2005 17:36
Family Historian: V7
Location: Oxfordshire, UK

Re: Saved Charts unable to open

Post by LornaCraig » 16 Mar 2015 20:25

On your old PC had you downloaded any free minor upgrades to your V5? When you installed FH on the new PC did you install from your original CD/download and forget about the upgrades?
The upgrade to 5.0.11 is available from the download archive here:
http://www.family-historian.co.uk/downl ... ad-archive

I hope this helps
Lorna

User avatar
tatewise
Megastar
Posts: 27088
Joined: 25 May 2010 11:00
Family Historian: V7
Location: Torbay, Devon, UK
Contact:

Re: Saved Charts unable to open

Post by tatewise » 16 Mar 2015 22:32

Checkout the Knowledge Base advice under Family Historian > Installation Guide for V5 & V6 Migration Guide that ensures everything transfers reliably from PC to PC.
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry

avatar
Chris32
Gold
Posts: 10
Joined: 05 Sep 2012 11:57
Family Historian: V5

Re: Saved Charts unable to open

Post by Chris32 » 16 Mar 2015 22:42

Thank you Lorna for your reply. You are quite right I did only use my original download and I probably did upgrade at some time. Will now download the one you mention, was there only one?

Thanks also Mike will look at the site you mention.
Chris.

User avatar
tatewise
Megastar
Posts: 27088
Joined: 25 May 2010 11:00
Family Historian: V7
Location: Torbay, Devon, UK
Contact:

Re: Saved Charts unable to open

Post by tatewise » 16 Mar 2015 22:49

The Migration Guide answers all your questions.
Mike Tate ~ researching the Tate and Scott family history ~ tatewise ancestry

Post Reply