Search found 8063 matches

by Jane
14 Nov 2023 14:11
Forum: Web Site Usage
Topic: Forum search problem
Replies: 8
Views: 917

Re: Forum search problem

No
by Jane
14 Nov 2023 13:41
Forum: Web Site Usage
Topic: Forum search problem
Replies: 8
Views: 917

Re: Forum search problem

Should be fixed now for the metro theme.
by Jane
04 Nov 2023 19:56
Forum: Web Site Usage
Topic: Draft reply lost on Preview
Replies: 3
Views: 728

Re: Draft reply lost on Preview

Unfortunately, we use the standard PHPBB so unless the developers of PHPBB can fix the problem, there is not much I can do. I can only suggest using the Remember me option so you are safely logged in BEFORE posting.
by Jane
02 Nov 2023 18:01
Forum: Reports, Books & Websites
Topic: How can I delete empty birth and death facts
Replies: 4
Views: 741

Re: How can I delete empty birth and death facts

Actually the most common reason for large numbers of empty fields is when importing from other programs.
by Jane
31 Oct 2023 16:01
Forum: Plugin Technical Support & Development
Topic: Record Death Data (UK) does not pull SEX for existing record
Replies: 4
Views: 811

Re: Record Death Data (UK) does not pull SEX for existing record

It won't actually update or do anything as you can not change the Sex of an existing person from the plugin.

So it does not stop you using the plugin as far as I can see. Do you get an error if you continue?
by Jane
30 Oct 2023 17:02
Forum: Web Site Usage
Topic: Knowledge Base 404 Not Found
Replies: 15
Views: 1345

Re: Knowledge Base 404 Not Found

Yes, I suspect you added the line to hosts, when testing the new server when we moved last time and forgot to remove it afterwards. Nothing on standard windows writes into that file and you normally need Admin rights to do so. If anyone is interested there is a good article on the subject here https...
by Jane
30 Oct 2023 14:46
Forum: General Usage
Topic: Log in
Replies: 4
Views: 532

Re: Log in

One possible cause is your Laptop is either running Windows 7 which is not supported for Family Historian 7, or Windows 8 without all the last Windows updates. If you raise the issue, remember to include the Windows Version and service pack you have installed and the EXACT error message you are rece...
by Jane
30 Oct 2023 14:34
Forum: Web Site Usage
Topic: Knowledge Base 404 Not Found
Replies: 15
Views: 1345

Re: Knowledge Base 404 Not Found

The server was upgraded on the 16th September. One possibility is you have an entry for the old IP in your local host table on the PC or the router, from when we moved last time. Try checking the hosts in the etc folder in Windows. Krystal may have had some helper code forcing you over to the new se...
by Jane
30 Oct 2023 13:23
Forum: Web Site Usage
Topic: Knowledge Base 404 Not Found
Replies: 15
Views: 1345

Re: Knowledge Base 404 Not Found

Some how your computer or ISP has picked up the old server IP.

Try clearing you local DNS cache in Windows and your router to fix it. Doing a WHO.IS for the domain shows both are set to 77.72.2.82
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by Jane
30 Oct 2023 13:19
Forum: Web Site Usage
Topic: Knowledge Base 404 Not Found
Replies: 15
Views: 1345

Re: Knowledge Base 404 Not Found

Another thought, if you have mobile data on your phone do you have the same problem there?
by Jane
30 Oct 2023 13:16
Forum: Web Site Usage
Topic: Knowledge Base 404 Not Found
Replies: 15
Views: 1345

Re: Knowledge Base 404 Not Found

The links work fine both ways, it does look like an issue with the DNS look up for the fhug.org.uk variant.

Mike please confirm the values you are getting for the two pings.
by Jane
30 Oct 2023 13:11
Forum: Web Site Usage
Topic: Knowledge Base 404 Not Found
Replies: 15
Views: 1345

Re: Knowledge Base 404 Not Found

I am not seeing any errors with any of the links you posted.

If you ping www.fhug.org.uk and fhug.org.uk do you get the same ip for both?
It should be 77.72.2.82
by Jane
29 Oct 2023 16:58
Forum: Media
Topic: Thumbnail Update
Replies: 4
Views: 748

Re: Thumbnail Update

Just go to Tools>Preferences and Advanced from the General tab and set it to Load as needed, then close your Project and reopen and change the setting back.

If that does not do it you can manually delete the thumbnail cache from the project, do not delete the other caches.
by Jane
28 Oct 2023 11:28
Forum: Closed Wish List Requests
Topic: [Already Implemented] Accessing record update time via plugin
Replies: 9
Views: 758

Re: Accessing record update time via plugin

When I view it on the record window it includes the time.
by Jane
28 Oct 2023 11:16
Forum: Closed Wish List Requests
Topic: [Already Implemented] Accessing record update time via plugin
Replies: 9
Views: 758

Re: Accessing record update time via plugin

Why not simply use fhCallBuiltInFunction to call =LastUpdated()
by Jane
27 Oct 2023 12:23
Forum: General Usage
Topic: Add religion to baptism fact
Replies: 23
Views: 913

Re: Add religion to baptism fact

You can either add a labelled text field in the note and include that in your sentence template, or simply add a Religion attribute to provide an additional sentence, or just customise the sentence on the event when you want to include the religion in the sentence.
by Jane
27 Oct 2023 09:31
Forum: Reports, Books & Websites
Topic: I cannot define footnotes in narrative reports at the bottom of the pages
Replies: 2
Views: 531

Re: I cannot define footnotes in narrative reports at the bottom of the pages

There is no end of each page option, the option I suspect you have is end of record on same page, this is not the end of each page. In practice this means you get sources at the end of each individual summary, but if you are using combining reports like Ancestors by generation the sources will be at...
by Jane
25 Oct 2023 10:17
Forum: General Usage
Topic: Error report
Replies: 9
Views: 688

Re: Error report

This is normally caused by a 3rd party program trying to copy or sync the file FH is writing. Try disabling syncing for what ever software you use and try the save again.
by Jane
24 Oct 2023 16:07
Forum: General Usage
Topic: Fact Type red/blue dots
Replies: 5
Views: 2494

Re: Fact Type red/blue dots

They are UDF Uncategorised Data Fields. They normally occur when importing from other programs.
see
https://fhug.org.uk/kb/kb-article/handl ... ta-fields/
by Jane
23 Oct 2023 16:33
Forum: Web Site Usage
Topic: Forum update
Replies: 68
Views: 4256

Re: Important: Forum update

I have set my scheme to brown and can still see all the custom avatars.
by Jane
20 Oct 2023 08:44
Forum: Web Site Usage
Topic: Forum update
Replies: 68
Views: 4256

Re: Important: Forum update

I have adjusted the popping in and out so it only happens if you hover over a link for 1 second or so. The advantage with the full search is it includes results from the Forums and Knowledge base and not just the forums. If you want to use the forum only search just use the Advanced search.
by Jane
19 Oct 2023 12:48
Forum: Web Site Usage
Topic: Forum update
Replies: 68
Views: 4256

Re: Important: Forum update

The default search at the top of the forum now uses the algolia search.
Clicking on the "Advanced search" link will search with the built in forum search.
Using the in forum search under the blue bar also uses the forum search only.

This is the same as before the upgrade.
by Jane
17 Oct 2023 15:24
Forum: Web Site Usage
Topic: Forum update
Replies: 68
Views: 4256

Re: Important: Forum update

The list is maintained by activity so will remove a user once they have been inactive for around 5 mins. It is a standard function of phpBB so anyone interested can check out the phpBB documentation. Lorna once you have shown up then I suspect if you change the settings you will need to wait until y...
by Jane
16 Oct 2023 22:25
Forum: Web Site Usage
Topic: Forum update
Replies: 68
Views: 4256

Re: Important: Forum update

i meant it reverts to Blue every time I logout. It is only orange whilst I’m logged in
Just don't log out and tick the remember me button.