Search found 240 matches

by RS3100
27 Oct 2021 08:45
Forum: General Usage
Topic: My Heritage - Fault?
Replies: 20
Views: 4522

Re: My Heritage - Fault?

Exactly the same for me. All data is on the PC and the ISP is Plusnet. The message first started about a week or so ago and has now been reworded to "temporarily unavailable" but none of the suggestions work. I think there was a brief respite one day last week when a couple of MH hints were shown a...
by RS3100
26 Oct 2021 10:36
Forum: General Usage
Topic: My Heritage - Fault?
Replies: 20
Views: 4522

Re: My Heritage - Fault?

Are others who experienced this issue still seeing it? Looking at my FH log files, I have had it consistently since 17th October. I was repeatedly seeing the "MyHeritage service has stopped" message within a few minutes of starting FH or opening a project. A couple of days ago, on one occasion I not...
by RS3100
21 Oct 2021 15:53
Forum: General Usage
Topic: My Heritage - Fault?
Replies: 20
Views: 4522

Re: My Heritage - Fault?

I'm not using any cloud or external drives, just the projects on a partition on my desktop. The issue started about three or four days ago for me. It happens within a few minutes of opening FH. If I close the current project and open a different one, after a few minutes I get the error message box a...
by RS3100
21 Oct 2021 12:38
Forum: General Usage
Topic: My Heritage - Fault?
Replies: 20
Views: 4522

Re: My Heritage - Fault?

Did you read the addition to the link, dated 19th October?

"We are a aware of a DNS routing issue which affects some users only and are working with the relevant ISPs to fix this."

I am experiencing the same issue. My ISP is Plusnet. Possibly that may mean that all BT users are also affected?
by RS3100
13 Oct 2021 16:34
Forum: General Usage
Topic: Exception Report on opening file
Replies: 6
Views: 1695

Re: Exception Report on opening file

Ticket #987416 refers. Noted and passed to developers for review.
by RS3100
12 Oct 2021 17:47
Forum: General Usage
Topic: Exception Report on opening file
Replies: 6
Views: 1695

Re: Exception Report on opening file

This is the relevant section of the project gedcom that was saved as a backup after adding the individual and before closing FH (line numbers reproduced from my text editor): ----------------------------- 77865 0 @I1619@ INDI 77866 1 NAME Unknown /McCaw/ 77867 1 SEX M 77868 1 SEX M 77869 1 FAMC @F56...
by RS3100
12 Oct 2021 16:00
Forum: General Usage
Topic: Exception Report on opening file
Replies: 6
Views: 1695

Re: Exception Report on opening file

Thank you both. I have been out most of the afternoon, but will do some investigating and report back. At least I gather that it seems to have been a fairly simple error that is unlikely to have caused any longer term detrimental issues with my project file!
by RS3100
12 Oct 2021 12:57
Forum: General Usage
Topic: Exception Report on opening file
Replies: 6
Views: 1695

Exception Report on opening file

This morning when opening FH, I received the following exception report: --------------------------------------------------------- Record Type=Individual. Gedcom Id=I1619. Record Number=1594. l.77868 - EXCLUDED: invalid (exceeds max) : "1 SEX M" ------------------------------------------------------...
by RS3100
04 Oct 2021 12:23
Forum: General Usage
Topic: FH Version 7.0.8.2 and FMP Hints
Replies: 12
Views: 2176

Re: FH Version 7.0.8.2 and FMP Hints

FMP website working fine for me too when accessed directly. I fired up my laptop which also has FH 7.0.7 on it and I'm getting the exact same symptoms as on my desktop with FMP hints, so agree that it looks like a FH/FMP issue rather than a local computer problem. I've occasionally experienced simil...
by RS3100
04 Oct 2021 10:37
Forum: General Usage
Topic: FH Version 7.0.8.2 and FMP Hints
Replies: 12
Views: 2176

Re: FH Version 7.0.8.2 and FMP Hints

I am seeing the same problem this morning, although still on 7.0.7. The error message alternates between the "Oops, something went wrong" message, and a 400 error, "bad cookie header", both in the internal and my external browser (Chrome). I've tried deleting all cookies from Chrome, but I don't kno...
by RS3100
03 Oct 2021 16:36
Forum: General Usage
Topic: Duplicating a source?
Replies: 4
Views: 1302

Re: Duplicating a source?

You can also open the Automatic Source Citations bar from the toolbar icon, and select Clone Source Record from the cog wheel icon drop-down menu.
by RS3100
02 Sep 2021 08:42
Forum: General Usage
Topic: Reordering Events in Property Box
Replies: 14
Views: 2601

Re: Reordering Events in Property Box

Thanks Brent. I thought it must just have been me not understanding something. If the death registration took place in a subsequent quarter though, the issue of out of sequence dates in the property box shouldn't arise even if the full quarter date was entered, as the start date will be after the da...
by RS3100
02 Sep 2021 08:12
Forum: General Usage
Topic: Reordering Events in Property Box
Replies: 14
Views: 2601

Re: Reordering Events in Property Box

I'm struggling to understand this, but it might be me. I only have one death fact per individual, since they can only die once. If I want to cite the GRO index record against the death, I create a source for the record and cite it against the death fact, with the relevant quarter date. If I then obt...
by RS3100
30 Jul 2021 11:22
Forum: Ancestral Sources
Topic: Birth places etc on Censuses
Replies: 17
Views: 5417

Re: Birth places etc on Censuses

I may be wrong, but I've always thought that the place name autocomplete works on alphabetical priority. I have Barking and Basildon in my project. If I type B as the first letter in the place field, autocomplete fills the field with Barking. If I type A as the second letter, it remains as Barking. ...
by RS3100
16 Jul 2021 09:49
Forum: General Usage
Topic: Automatic Source Citations for Names not working in V7?
Replies: 8
Views: 2623

Re: Automatic Source Citations for Names not working in V7?

I can confirm the problem with alternate names. Whilst ASC does not add a source citation to the sex of an individual, it does add the source to the whole record if enabled when the individuals' sex is selected.
by RS3100
16 Jul 2021 08:38
Forum: General Usage
Topic: Automatic Source Citations for Names not working in V7?
Replies: 8
Views: 2623

Re: Automatic Source Citations for Names not working in V7?

I'm not seeing that at all. I've added several new individuals in the last couple of days using ASC and the source was added to the name as soon as I tabbed out of the name box. I've just tried it again with the sample project, creating a new individual with ASC enabled and the chosen source was att...
by RS3100
04 Jul 2021 19:15
Forum: General Usage
Topic: Narrative Report Marriage Details
Replies: 9
Views: 2354

Re: Narrative Report Marriage Details

Mike, I am not as proficient as you with the workings of FHG, nor it's many settings, which may just be why I asked for help? Having said that, I have reported bugs to CP and demonstrated them to their satisfaction after they were unable to replicate them, so I don't think I am completely clueless. ...
by RS3100
04 Jul 2021 18:18
Forum: General Usage
Topic: Narrative Report Marriage Details
Replies: 9
Views: 2354

Re: Narrative Report Marriage Details

Whilst you are quite right in saying that, the (mis)connection arose because, having perceived that the private fact flag did not seem to be working as I expected, I initially searched the forum for any threads on similar issues rather than jumping straight into composing a new thread that might hav...
by RS3100
04 Jul 2021 17:10
Forum: General Usage
Topic: Narrative Report Marriage Details
Replies: 9
Views: 2354

Re: Narrative Report Marriage Details

Thanks Mike, you are right. Disabling "Auto-Generate Sentences for Missing Facts" has resolved it.
by RS3100
04 Jul 2021 15:58
Forum: General Usage
Topic: Narrative Report Marriage Details
Replies: 9
Views: 2354

Re: Private Fact Flag not working when creating Website

Thanks Mike. It may be another issue or a misunderstanding on my part then. As may be clearer from the attached image of the individual's facts tab, I am trying to prevent all the facts after 1911 from being separately mentioned in an individual narrative report, as I have created a free text note t...
by RS3100
04 Jul 2021 13:17
Forum: General Usage
Topic: Narrative Report Marriage Details
Replies: 9
Views: 2354

Narrative Report Marriage Details

I am seeing the same issue as 19558|Private Fact Flag not working when creating Website but with a report, where I have set the private flag for two facts that I wished to suppress (v7.0.7) Both facts still appear although I have "Hide all private facts (where the "Private" flag is set)" enabled in ...
by RS3100
28 Jun 2021 09:50
Forum: Ancestral Sources
Topic: Text from source
Replies: 5
Views: 2520

Re: Text from source

Wouldn't it be easier to cut and paste additional information into the source record after AS has finished doing its thing? As an aside, the so called "transcripts" of census and other records used by FMP are often not true transcripts of the associated records as such. The one above being an exampl...
by RS3100
24 Jun 2021 15:01
Forum: General Usage
Topic: New browser engine and file downloads
Replies: 14
Views: 3603

Re: New browser engine and file downloads

Now added by CP to their development log for consideration.
by RS3100
24 Jun 2021 13:07
Forum: General Usage
Topic: New browser engine and file downloads
Replies: 14
Views: 3603

Re: New browser engine and file downloads

A bit of googling suggests that the text strings in the Preferences file are standard Chromium configuration values. The value to cause a file save prompt to open should it seems be "download.prompt_for_download":true I'm not confident enough to start messing about with editing the prefs file in the...
by RS3100
24 Jun 2021 08:25
Forum: General Usage
Topic: New browser engine and file downloads
Replies: 14
Views: 3603

Re: New browser engine and file downloads

It's not clear whether that is a fundamental limitation of the WebView 2 control in its current form, or something that CP could fix. I've tried looking at the documentation, but it is aimed at professional developers and most of it goes way over my head :?. It goes over mine too. But the "C:\Progr...