Family Historian User Group

Thanks for your replies.

I am now running OS Build 19041.450, which seems to run ok (fingers crossed). I will post if problems continue.

GFPGFP

Hi, I am happily running FH v6.2.7 (except I have to switch off the antivirus program to start FH - see my previous post) I recently upgraded Windows to the latest release (Windows 10 Home, Version 2004, OS Build 19041.460) & FH stops at random? times (ie FH disappears from the screen, other apps co...

Thanks for your reply. For example, for my father I have 5 pictures taken during a holiday in Europe in 1935, 2 pictures at his school, 2 pictures of his house, and a number of individual pictures. As you suggest I include them at present as source citations, but it makes a long list - 4 pages of 16...

I have quite a few pictures that I would like to associate with individual facts in eg the individual summary report. At present all picture type 'other' are grouped above or to the side of the text. Individual Events and Attributes Birth Jul 1891 XXXXXX, London1 Pic 1 pic 2 Baptism Aug 1891 (age 0)...

Thanks - my screen is the same as your example.

I have reinstalled the PDF driver - no change.

I think I'll have to live with the problem.

GFPGFP

You are correct - the error message is from PDF Viewer Plus. The PDF file exists & is as shown in my previous post (ie with the error message) & is the same with any other PDF viewer. Interestingly, there is no problem producing a Word report. The report is produced ok with no AVAST, but produces th...

Apologies for not making myself clearer.

I happily attach pictures to facts, but when I produce eg an individual summary, all 'other picture type' pictures are displayed together, and are not grouped under the relevant fact.

Is it possible to do this?

GFPGFP

Thanks for your reply. When I first had this problem with AVG antivirus, I was advised to include these exceptions - without success. I then changed to AVAST (made by the same people?) which initially worked. Fairly soon the same problem occurred ie splash screen only when starting FH, but ok when A...

I have quite a few pictures ('other picture' type) that I would like to include in my tree, but with each picture associated and displayed with a fact eg:

Residence 1
pic 1, pic 2

Residence 2
pic 1, pic 2

Education 1
pic 1, pic 2

Is this possible with the current version?

GFPGFP

Fairly soon after submitting my last reply, I had the same problem but with AVAST anivirus this time - FH does not start - the splash screen appears, then nothing. I have also discovered that the 'Report - Save report as - PDF' function does not work unless AVAST is switched off. This is something I...

Problem solved!

I uninstalled AVG & I now use Avast - FH now works perfectly

Thanks for your help

Gordon

Thanks for your help - unfortunately I still have the problem & will contact AVG. In the meantime I can still use FH if I switch off AVG, start FH & then Switch on AVG. I just hope that this doesn't lead to any other problems!

Gordon

Thanks.

As you suggest, I have attached a screenshot of the excluded files.

Gordon

Jane,

Thanks for your reply.

I have disabled AVG scanning the Family Historian (including the .EXE file) and Calico Pie folders with no effect. Unfortunately I still have to disable AVG. Can you suggest any other fix?

Gordon

Hi, Please help! I have just purchased version 6 FH & successfully installed from CD, then upgraded online to v6.2.7. FH works well except that on random? occasions it will not start - the splash screen appears, then nothing. To restart, I have had to switch off AVG antivirus and Windows Defender fi...