Search found 957 matches

by David Potter
15 Mar 2023 14:50
Forum: Ancestral Sources
Topic: Error Message after installing v7.7.0
Replies: 33
Views: 2426

Re: Error Message after installing v7.7.0

Those using Norton 360 that can't access the various Windows Security features due to various other issues. Try changing your Norton 360 settings to check that AS is allowed access to essential computer folders, access through Firewall settings, ETC. I experienced the same issues reported and set th...
by David Potter
12 Dec 2022 18:54
Forum: Plugin Technical Support & Development
Topic: Gedcom Export Plug-in for Gedstar Pro
Replies: 20
Views: 1307

Re: Gedcom Export Plug-in for Gedstar Pro

Sorry Mike I should have thought to reply with the outcome. Yes all fixed now - Gedstar Pro now handles the exported gedcom file perfectly. And FH when opening the exported gedcom file as a standalone gedcom no longer reports any errors found.

Thank you very much indeed.
by David Potter
10 Dec 2022 21:21
Forum: Plugin Technical Support & Development
Topic: Gedcom Export Plug-in for Gedstar Pro
Replies: 20
Views: 1307

Re: Gedcom Export Plug-in for Gedstar Pro

Thank you Mike. Very much appreciated. Thanks for all your help with this issue.
by David Potter
10 Dec 2022 11:42
Forum: Plugin Technical Support & Development
Topic: Gedcom Export Plug-in for Gedstar Pro
Replies: 20
Views: 1307

Re: Gedcom Export Plug-in for Gedstar Pro

Hi John. That did cross my mind but I think the Plugin only deletes ged files and media.
Perhaps Mike can clarify
by David Potter
10 Dec 2022 09:40
Forum: Plugin Technical Support & Development
Topic: Gedcom Export Plug-in for Gedstar Pro
Replies: 20
Views: 1307

Re: Gedcom Export Plug-in for Gedstar Pro

Morning Mike
I have now sent you my Master Project Gedcom file by private email.
by David Potter
09 Dec 2022 13:46
Forum: Plugin Technical Support & Development
Topic: Gedcom Export Plug-in for Gedstar Pro
Replies: 20
Views: 1307

Re: Gedcom Export Plug-in for Gedstar Pro

Hi Mike A few observations: When running the Export Gedcom Plugin for Gedstar Pro, With the 'Desktop' selected as the Export Folder. The Empty Export Folder option button causes the Plugin to freeze and then needs to be force closed. Can you reproduce that? I copied my Master Project Gedcom file fro...
by David Potter
09 Dec 2022 13:28
Forum: Plugin Technical Support & Development
Topic: Gedcom Export Plug-in for Gedstar Pro
Replies: 20
Views: 1307

Re: Gedcom Export Plug-in for Gedstar Pro

Hi Mike
I tried to send you an email via your profile and hoping to attach my zipped master gedcom file. I wasn't able to attach anything before it was sent. Sorry.
by David Potter
09 Dec 2022 13:03
Forum: Plugin Technical Support & Development
Topic: Gedcom Export Plug-in for Gedstar Pro
Replies: 20
Views: 1307

Re: Gedcom Export Plug-in for Gedstar Pro

Hi Mike It is possible Gedstar was referencing the wrong target folder for the Gedcom file previously. I have run a new test and it it now reports a different error line number. I have attached the screen shot of the Gedstar error and the FH Log File showing the list of encountered errors in the ged...
by David Potter
09 Dec 2022 12:33
Forum: Plugin Technical Support & Development
Topic: Gedcom Export Plug-in for Gedstar Pro
Replies: 20
Views: 1307

Re: Gedcom Export Plug-in for Gedstar Pro

Hi Mike.
As an aside I also checked that the Gedstar Pro conversion also handled the FH Sample Project okay and it did so without error.

I'll make another test now checking the source Gedcom is the right one going into Gedstar Pro.

Thanks Mike.
by David Potter
09 Dec 2022 08:36
Forum: Plugin Technical Support & Development
Topic: Gedcom Export Plug-in for Gedstar Pro
Replies: 20
Views: 1307

Re: Gedcom Export Plug-in for Gedstar Pro

Mike I opened the Exported Gedcom file using FH and viewed the Log Files. There are errors but none that reference line 127634. Can I please send you the Gedcom file? Which one would you prefer, the Gedcom file for the Project. Or the Gedcom file created via the Export Gedcom plugin? Thanks again fo...
by David Potter
09 Dec 2022 08:19
Forum: Plugin Technical Support & Development
Topic: Gedcom Export Plug-in for Gedstar Pro
Replies: 20
Views: 1307

Re: Gedcom Export Plug-in for Gedstar Pro

Hi Mike Thanks for looking into this. Attached is a screen shot confirming Notepad stating that the line I highlighted is in fact line 127634. I'll do as you suggest and open the file and view the logs using FH. Back soon with results. @Adrian - thanks Adrian, checked and confirmed there is only one...
by David Potter
08 Dec 2022 19:55
Forum: Plugin Technical Support & Development
Topic: Gedcom Export Plug-in for Gedstar Pro
Replies: 20
Views: 1307

Re: Gedcom Export Plug-in for Gedstar Pro

Hi Mike Yes correction it is the Gedstar Pro program > Convert Database button that leads to this problem. Here is an extract of data either side of the failing data line, the line in BOLD is the failing line number 127634. 2 NOTE Witness Role: Beneficiary [I1762] Frances MARTIN 3 CONT Witness Role:...
by David Potter
08 Dec 2022 18:38
Forum: Plugin Technical Support & Development
Topic: Gedcom Export Plug-in for Gedstar Pro
Replies: 20
Views: 1307

Gedcom Export Plug-in for Gedstar Pro

One for Mike if I may please... I have run the Export Gedcom File plugin (after updating to the latest version > 5.1), with the target being Gedstar Pro for Android I received an error, see attached image. I then tried resetting the plugin to defaults but the error persists. If I click okay on the e...
by David Potter
02 Nov 2022 08:50
Forum: Plugin Technical Support & Development
Topic: Potential Probate Plugin
Replies: 47
Views: 4026

Re: Potential Probate Plugin

Thank you for this. Much appreciated.
by David Potter
25 Oct 2022 10:51
Forum: Plugin Technical Support & Development
Topic: LOOKUP MISSING CENSUS FACTS
Replies: 26
Views: 2582

Re: LOOKUP MISSING CENSUS FACTS

It seems to work fine for what I'm used to seeing as a result. Thanks Mike.
by David Potter
15 Oct 2022 15:30
Forum: Importing
Topic: FH7 to FTM2019 File Merge Issue
Replies: 27
Views: 2705

Re: FH7 to FTM2019 File Merge Issue

Thanks for your help Mark.
by David Potter
15 Oct 2022 08:20
Forum: Importing
Topic: FH7 to FTM2019 File Merge Issue
Replies: 27
Views: 2705

Re: FH7 to FTM2019 File Merge Issue

Thank you Victor. As I suspected you are in fact IMPORTING your FH database into FTM. Each time you do this you are creating a NEW tree as far as FTM is concerned. So you have a number trees in FTM that if uploaded to Ancestry will create duplicate hints across the trees you have sitting in FTM. Whe...
by David Potter
14 Oct 2022 08:57
Forum: Importing
Topic: FH7 to FTM2019 File Merge Issue
Replies: 27
Views: 2705

Re: FH7 to FTM2019 File Merge Issue

Hi Victor I'm still confused how your work flow looks when you 'copy' your FH file to FTM. As there is no copy function in FTM, at least not that I'm aware of. Would you kindly list out the steps you take to handle this 'copy' process. EG, In FH... 1 I do this... EG, In FTM 1 In FTM choose Menu > Fi...
by David Potter
13 Oct 2022 19:58
Forum: Plugin Technical Support & Development
Topic: LOOKUP MISSING CENSUS FACTS
Replies: 26
Views: 2582

Re: LOOKUP MISSING CENSUS FACTS

Thank you Mike. Nice job.
by David Potter
13 Oct 2022 17:30
Forum: Plugin Technical Support & Development
Topic: LOOKUP MISSING CENSUS FACTS
Replies: 26
Views: 2582

Re: LOOKUP MISSING CENSUS FACTS

Just to say i changed the last test to service FMP only, the screen shot therefore only shows the FMP results.
by David Potter
13 Oct 2022 17:28
Forum: Plugin Technical Support & Development
Topic: LOOKUP MISSING CENSUS FACTS
Replies: 26
Views: 2582

Re: LOOKUP MISSING CENSUS FACTS

Hi Mike Yes I have read the Help & Advice pages. Attached is a screenshot of the settings I have used. The second screenshot shows the result which does show hits for 1921 but no hyperlink. I setup to search three services: Ancestry.co.uk, Findmypast.co.uk and Familysearch.org. Using a sort on Censu...
by David Potter
13 Oct 2022 14:59
Forum: Plugin Technical Support & Development
Topic: LOOKUP MISSING CENSUS FACTS
Replies: 26
Views: 2582

Re: LOOKUP MISSING CENSUS FACTS

Hi Mike sorry my first opportunity to reply. I ran the Plugin but it doesn't suggest any 1921 census results for quite a large group of individuals. I see you now have the link. Please let me know if I can help further.

Thank you.
by David Potter
13 Oct 2022 11:21
Forum: Plugin Technical Support & Development
Topic: LOOKUP MISSING CENSUS FACTS
Replies: 26
Views: 2582

LOOKUP MISSING CENSUS FACTS

@Mike Tate

Hi Mike does the current version 4.6 of this Plug-in include the search for potential 1921 UK Census records?

Thank you
by David Potter
12 Oct 2022 06:57
Forum: Importing
Topic: FH7 to FTM2019 File Merge Issue
Replies: 27
Views: 2705

Re: FH7 to FTM2019 File Merge Issue

Hi Victor
Thanks for the reply. I understand how you are using FTM now. You are creating a new tree with each new 'copy'. Whereas I'm trying to update one tree only.

Thanks again
by David Potter
09 Oct 2022 09:14
Forum: Importing
Topic: FH7 to FTM2019 File Merge Issue
Replies: 27
Views: 2705

Re: FH7 to FTM2019 File Merge Issue

Hi Victor Thank you for your reply. Can you please answer the following questions: 1) What version of FTM are you using? 2 ) If you are not using the FTM merge file feature how do you 'copy' your FH data into FTM. Do you copy the entire FH file or do you copy on an individual basis one person at a t...