Family Historian User Group

Footnote on the Family Historian website says...

"19/10/2021 We are a aware of a DNS routing issue which affects some users only and are working with the relevant ISPs to fix this."

Source: https://www.family-historian.co.uk/noti ... ge-stopped

mjashby wrote: ↑

02 Feb 2021 10:07

It's the 'standard' download that is being replaced, not a separate update: https://www.family-historian.co.uk/install7

So does that mean we can't get the updates at present without reinstalling V7?

I know this might seem a dumb question, but where on the website do I find the updates for version 7?

I've got a very similar problem, except the pop-up notification I receive when I open FH7 says "MyHeritage service is temporarily unavailable”, followed by a " Learn more… ” link. When I click on the link, a tab opens in my browser which shows me a page on Family Historian’s website that simply says...

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Colin,

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Hi Mike, I don't have an in-depth knowledge of IT, so to a great extent I'm reliant on what I'm told - but I'm very good at making a note of what they tell me, just in case something goes wrong. With regard to today's techie and salesperson, they didn't inspire confidence, especially after the forme...

Hi Colin, I've just finished removing all traces of me from the new machine, for collection on Friday. I have to say that I don't have a lot of faith in what either the techie or the salesperson were saying, I'm just glad to see the back of it so I can start looking for something that meets my needs.

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Hi Richard,

I knew that was a stupid question, but my mind went completely blank and I couldn't think where else to look.

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Hi Mike,

I've checked HP and MS for updates, but reporting up to date

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I also produced the report in Record Id order, the only difference in appearance is the addition of the Record Id at the start of the name header.