Search found 238 matches

by SimonOrde
23 Mar 2015 12:16
Forum: Importing
Topic: Import of Source Elements from TMG
Replies: 7
Views: 6734

Re: Import of Source Elements from TMG

We've tweaked this in 6.0.4. Previously, custom source elements in custom source types were not getting the correct labels (they were just labelled as "Source Element"). That has now been fixed.
by SimonOrde
18 Mar 2015 17:08
Forum: Importing
Topic: V6 - Further TMG direct import failures
Replies: 6
Views: 6951

Re: V6 - Further TMG direct import failures

This has been fixed since 6.0.2. See http://www.family-historian.co.uk/downl ... ee-upgrade for a free update to the latest version, for V6 users.
by SimonOrde
18 Mar 2015 17:05
Forum: Importing
Topic: TMG import with FH6 - no memos
Replies: 9
Views: 8458

Re: TMG import with FH6 - no memos

Memos for events are now imported from TMG (since 6.0.2 in fact). See http://www.family-historian.co.uk/downl ... ee-upgrade for a free update to the latest version, for V6 users.
by SimonOrde
18 Mar 2015 17:03
Forum: Importing
Topic: Import of Source Elements from TMG
Replies: 7
Views: 6734

Re: Import of Source Elements from TMG

Source elements are now imported from TMG as labelled notes within source records. This was added in 6.0.3. See http://www.family-historian.co.uk/downl ... ee-upgrade for a free update for V6 users.
by SimonOrde
16 Mar 2015 20:42
Forum: General Usage
Topic: Pictures causing V6 to crash
Replies: 26
Views: 16636

Fixed in 6.0.3?

We have now released a new version of FH (6.0.3) which we believe fixes the crashing problem reported in this thread. We can't be 100% certain because there may be more than one problem. But we have certainly found a very good candidate that is media-related, and can cause the program to crash in mu...
by SimonOrde
27 Jan 2015 12:30
Forum: Plugin Technical Support & Development
Topic: TextPart fails via Plugin
Replies: 2
Views: 3623

Re: TextPart fails via Plugin

Thanks for report this Mike. It turns out that all functions which have a parameter which is an enumerated value, introduced in version 6, also don't work with fhCallBuiltInFunction. We will fix this (for all of them) in the next upgrade (due out soon).
by SimonOrde
08 Nov 2014 19:11
Forum: General Usage
Topic: Individual Narrative Report problems
Replies: 25
Views: 14237

Re: Individual Narrative Report problems

BillH - I can't reproduce the problem of the citations overlaying other text - any suggestions as to how make that happen? The problem of the lack of a space between the best man and bridesmaid sentences can be fixed by adjusting the role clauses. Previously they all had gaps between them e.g. <The ...
by SimonOrde
28 Oct 2014 13:06
Forum: General Usage
Topic: report window and property box
Replies: 13
Views: 8526

Re: report window and property box

Hi Bill - looking at the Help it does NOT look up-to-date. Sorry about that. That may perhaps be the problem.
by SimonOrde
28 Oct 2014 13:05
Forum: General Usage
Topic: report window and property box
Replies: 13
Views: 8526

Re: report window and property box

Bill - I can't reproduce this. It seems to work fine whenever I try it. Just to be 100% clear, can I just confirm that you definitely understand the different between opening a brand new window (which is what the "Default Property Box Action When Workspace is Opened" column is about), and re-using a...
by SimonOrde
13 Oct 2014 10:55
Forum: General Usage
Topic: report window and property box
Replies: 13
Views: 8526

Re: report window and property box

It's not you. It's a bug. Some of the lines are mixed up in Preferences - i.e. the settings don't go with the label (3, 4 and 5 are wrong, I think - but you can check this by experimentation). Thanks for reporting that. It will be fixed in 6.0.0.3.
by SimonOrde
15 Sep 2014 09:08
Forum: General Usage
Topic: IsAncestorOf Makes Diagrams Really Slow
Replies: 3
Views: 3904

Re: IsAncestorOf Makes Diagrams Really Slow

Thanks for pointing this out. We will fix it in the next release so that both versions are fast.
by SimonOrde
09 May 2014 11:43
Forum: General Usage
Topic: Reports - formatting list of sources
Replies: 13
Views: 8911

Re: Reports - formatting list of sources

Thanks for reporting this. It will be fixed in the next upgrade. That is to say - if the source number is larger than the current indent, the source text will just shift right appropriately rather than starting on the next line. Also you will be able to change the paragraph indent for the source tex...
by SimonOrde
04 Dec 2013 10:31
Forum: General Usage
Topic: Go Back/Go Forward arrows in Property Box
Replies: 9
Views: 8023

Re: Go Back/Go Forward arrows in Property Box

Lorna - the intention of the design of the Go Back/Go Forward buttons was that it remembered up to 2 tabs per record - the 'entry' tab and the 'exit' tab. The 'entry' tab is the first tab that is displayed when a given record is displayed in the Property Box (i.e. following a switch from another rec...
by SimonOrde
27 Nov 2013 11:56
Forum: General Usage
Topic: Facts and GED standard.
Replies: 9
Views: 7251

Re: Facts and GED standard.

It's true that we can't do anything about the list of standard facts as defined by GEDCOM. But we do allow people to define their own sets of custom facts (called fact sets) and to share them with others by uploading them to this website - see http://www.fhug.org.uk/wiki/doku.php?id=fhugdownloads:fa...
by SimonOrde
27 Nov 2013 11:31
Forum: General Usage
Topic: Go Back/Go Forward arrows in Property Box
Replies: 9
Views: 8023

Re: Go Back/Go Forward arrows in Property Box

We have tried to replicate the problems you both mention without success. I tried as an experiment clicking on a long series of people, to create a chain. In doing so I selected them by clicking on a record in the Records window and by clicking on 'Go To Spouse' links and 'Go To Parent' links in the...
by SimonOrde
29 May 2013 12:03
Forum: General Usage
Topic: V5 slow running
Replies: 8
Views: 5958

V5 slow running

Where FH is slow to start up, this can be caused by an over-zealous anti-virus program.  Most AV programs have 'real-time' protection which means that they run checks whenever a program is executed.  And sometimes they can really slow it down.  To get round this problem they often provide a way of e...
by SimonOrde
11 Dec 2012 12:09
Forum: General Usage
Topic: chart - has colour on 'hidden' members.
Replies: 3
Views: 2956

chart - has colour on 'hidden' members.

Tick the option 'Print text, lines and boxes in black-and-white only' on the Print tab of Diagram Options. If you click the 'Hide' command to hide a box, its 'Hidden' flag is set and it won't ordinarily appear. But if you want to see boxes that have the 'Hidden' flag set, tick the 'Show Hidden Boxes...
by SimonOrde
11 Dec 2012 12:02
Forum: General Usage
Topic: Fact Count
Replies: 9
Views: 7082

Fact Count

There is no built-in function that provides this at the moment.  One for the Wish List perhaps? Alternatively, it would be easy to implement it in a plugin if you could persuade someone to write it, or if you fancied writing it yourself.  If you don't know how to write plugins but fancied giving it ...
by SimonOrde
11 Dec 2012 11:50
Forum: General Usage
Topic: UTF-8 error
Replies: 6
Views: 3709

UTF-8 error

Hi Craig - I presume you've tried closing everything down, restarting your PC and then trying it again?  Also, have you tried upgrading to 5.0.9?  (see http://www.family-historian.co.uk/downloads/latest-free-upgrade).  If you've done both, and you still get this, I would suggest emailing Family Hist...
by SimonOrde
27 Nov 2012 09:49
Forum: General Usage
Topic: Installing on Windows 8
Replies: 14
Views: 7513

Installing on Windows 8

Hi Simon

We don't appear to have had an email from you this morning. Could you try it again please? (support@family-historian.co.uk). Thank you.

Simon Orde
Calico Pie
by SimonOrde
12 Jul 2012 15:37
Forum: The Lost Posts Archive
Topic: FH 5.0 not updating via ';Check for updatesqu
Replies: 15
Views: 13944

FH 5.0 not updating via ';Check for updatesqu

Sorry about that everyone!  Normal service has now resumed and 5.0.7 is once again available for download. While I'm posting, some people have asked why we call them 'Release Candidates' and don't immediately update Check For Updates every time we make a new release available on the latest free upgr...
by SimonOrde
02 Jul 2012 10:30
Forum: The Lost Posts Archive
Topic: Plugin Result Set Record Selection Bug
Replies: 4
Views: 6945

Plugin Result Set Record Selection Bug

Thank you for reporting this. We'll get a fix out for it shortly.
by SimonOrde
02 Jul 2012 10:27
Forum: The Lost Posts Archive
Topic: Linking Spouse Deletes Individual !
Replies: 3
Views: 6092

Linking Spouse Deletes Individual !

Mike - thank you for pointing this out.  You're quite right.  We'll get a fix for it out shortly.
by SimonOrde
26 Jun 2012 18:17
Forum: The Lost Posts Archive
Topic: custom diagram as default not being saved
Replies: 12
Views: 7151

custom diagram as default not being saved

John - we have now released a 'patch' update (5.0.6) which fixes the problem. You can download the patch from

http://www.family-historian.co.uk/downl ... ee-upgrade.
by SimonOrde
26 Jun 2012 18:16
Forum: The Lost Posts Archive
Topic: Books
Replies: 5
Views: 4363

Books

Ken - thank you very much for reporting this problem.  We have now released a 'patch' update (5.0.6) to fix it.  You can download the patch from

http://www.family-historian.co.uk/downl ... ee-upgrade.