Family Historian User Group

Thank you, Mike. FHUG is certainly the best user group for everything that I've been a member of, and I particularly value the prompt, patient and clear responses from the Stalwarts, like you! Now all I'm waiting for is a quiet house later today so that I have a chance to think this through.

My hitherto relatively reliable laptop has become slow and cranky, and I am transferring data to a new one and ensuring all FH files are on One Drive. Currently I have v5.0.11 (via upgrades via disk from v4.1.3 from v4 from v3.1.2 from the original v3 disk). I know there are recent threads on runnin...

Thank you, Mike, for as ever, a clear, explicit reply that swiftly puts the stymied user out of her misery. I lead a couple of Family History groups and the helpfulness of the members of the FHUG is one of several aspects I highlight whenever I am asked what software to recommend. Yes, I suspected t...

Having upgraded to Windows 10 last week, I am now in the process of following the advice in the Knowledge Base Version 5 Migration and Post-Migration Steps and moving my Family Historian folders to a newer laptop. I plan to synchronise the folders and files on the new and older computers using OneDr...

Thank you very much JimLad and tatewise. (This time I remembered to tick the box for a reply.) I decided to go for the option of excluding the program. I easily reached the point to choose the progam to exclude from Norton, and in the Programs folder, I can see the family Historian folder, but insid...

Thank you for your swift response and the suggestions of what might be behind this 'issue'. At the moment, apart from two occasions when Family Historian did not respond at all, and froze, I am able to access my projects. Family Historian is still slow to load, so what I do is open it, and then go a...

When I attempted to open Family Historian (V 5.0.9) I got as far as the grey background, i,e, with no Tips Window and eventually the "Family Historian is not responding message" appeared in the Title Bar. I waited, but still the little blue spinning circle turned, and eventually I shut the computer ...

Thank you, Jane! I will uninstall it from the old computer that I can access and then try downloading to the new one.

I would like to know whether it possible to de-register computers for Family Historian in the same way than one can de-register a computer like one can do with iTunes to avoid breaching the condition that Family Historian should be installed on no more than two computers, both owned by the user for ...

Thank you, PeterR and Tatewise, for your helpful support. It's much appreciated.

I recently upgraded to Version 5, at the same time as acquiring a laptop running Windows 8. I did the import slowly and following the instructions and it seemed to be almost seamless. But there's a problem. I've only just noticed that my backups are going to the Downloads Folder, perhaps because the...

Thanks both for the last two suggestions.

I hadn't grasped the significance of the ged file only being backed up, so thanks for that final pointer.
I'll certainly think about upgrading to Family Historian 5.
Thanks again.

The instructions were perfect. The Restoration worked! (Well, I've opened the file, which is the last option in the sequence, and it's opened.) There were no surprises or unexpected options to respond to (or anxious moments) thanks to Tatewise's superb, clear instructions. And patience. And persever...

Thank you for coming back on this Tatewise. I have not yet dared to move any files because I am worried about the integrity of the other projects. I hardly dare even to check they will still open! [Incidentally, I still have the same question about following the Restore instructions, given that I ca...

Thank you for pointing out the difference in the icons, which I hadn't noticed partly because they're so small but also because I hadn't paid enough attention. (I'd confirmed the file types, when posting earlier, by viewing the details.) Yes, I have looked inside the Project Folder. I'll list separa...

Thank you JohnMorrisoniom! I will try the Windows Search as well, and see whether the GED file pops up anywhere else. I'm a bit worried that the one I found is from 2010, but I think it may have been about when I exported some data. I certainly hope the zipped files are up to date. As least they've ...

Hi Tatewise. I did go to the Family Historian folder as suggested. I was probably too long-winded in my response and it got lost from sight. It wasn't actually inside the fh_data folder and it was also too small in size. But I did find a larger GED file in the folder mentioned below, and although it...

Thank you. I have been backing up important files to a mobile drive regularly and I have a Backup USB stick, that backs up all changes to my Family History folders but I'll back up to the mobile drive again immediately. I can't carry out the last suggestion on your earlier list ('If all else fails' ...

Thank you for these explicit instructions, and your calm demeanour. I have delayed replying as I wanted to be sure to be tackling this without any chance of interruptions and in the best possible reading light. Yes, I think I do have the projects stored in the Default settings, no doubt those prevai...

I have Family Historian 4.1.3 Earlier this afternoon, I was working on my personal project, and saved it before closing. Returning to it a short time later, I cannot open the project. Normally as the default project, it opens itself with the tips window on top of it. This time FH opened with the win...

I am a relatively new user of Family Historian, and today I learnt about, and saw in action, the Gedcom Census software. At the earliest opportunity I downloaded the software. I have two questions. After downloading, I got the message that the file was corrupt and that I should ask for another.  Has...