Search found 353 matches

by davidf
10 Feb 2020 16:51
Forum: General Usage
Topic: Remove Wrong Ancestor - Split Tree Helper Help?
Replies: 7
Views: 631

Re: Remove Wrong Ancestor - Split Tree Helper Help?

You can remove an erroneous ancestor from your tree (i.e. the linked set of relationships to which you belong) but leave their details on file (i.e. in the "Project") - which could be useful if you come across someone else and wonder "where do they belong? in my tree or in that other tree than I cha...
by davidf
10 Feb 2020 16:33
Forum: Web Site Usage
Topic: Improving Accessibility of Commonly Requested Help
Replies: 82
Views: 4315

Re: Improving Accessibility of Commonly Requested Help

... Judging by some of the recent comments here, even that restructuring is not to everyone's liking. The restructuring needed for the much more complex intertwined FH pages won't be as easy! One aspect of that, which I struggle with, is how to cope with the features of different versions of FH. Th...
by davidf
09 Feb 2020 15:46
Forum: Web Site Usage
Topic: Improving Accessibility of Commonly Requested Help
Replies: 82
Views: 4315

Re: Improving Accessibility of Commonly Requested Help

... Contribute Your Knowledge specifically says it relates to the Knowledge Base in each of its first three paragraphs. Can you suggest how it could make that point clearer. It is an important concept. But how is the first-time or novice user to know that the Knowledge Base is something specific an...
by davidf
09 Feb 2020 11:03
Forum: Web Site Usage
Topic: Improving Accessibility of Commonly Requested Help
Replies: 82
Views: 4315

Re: Improving Accessibility of Commonly Requested Help

David, your suggestions are closer to what I had expected would be proposed. The main challenge Helen & I faced with Contribute Your Knowledge was its top level structure. It was organised into Beginners , Intermediate , Advanced and Technical Reference sections. Now it is Task & Feature oriented w...
by davidf
09 Feb 2020 00:25
Forum: General Usage
Topic: Reports appear blank on screen
Replies: 3
Views: 557

Re: Reports appear blank on screen

Lorna's fix is what I had previously done to solve a similar problem with Linux/Wine
by davidf
08 Feb 2020 19:49
Forum: Web Site Usage
Topic: Improving Accessibility of Commonly Requested Help
Replies: 82
Views: 4315

Re: Improving Accessibility of Commonly Requested Help

I am a little concerned about how much that is being proposed should be taken on. It seems to be a significant rewrite of at least the Family Historian section on a new platform with new tools. I think "new platform with new tools" arises from Helen pondering if there is a better platform. She may ...
by davidf
08 Feb 2020 18:56
Forum: Web Site Usage
Topic: What is the purpose of the FHUG Knowledgebase?
Replies: 8
Views: 779

Re: What is the purpose of the FHUG Knowledgebase?

there is no point in resisting secondary scope items I'm suggesting we discuss secondary scope items later in the process -- although I may resist some of them then! I just don't think we should put our effort into them first. supporting users of Family Historian, its plug-ins and add-ons and assoc...
by davidf
08 Feb 2020 13:49
Forum: Web Site Usage
Topic: What is the purpose of the FHUG Knowledgebase?
Replies: 8
Views: 779

Re: What is the purpose of the FHUG Knowledgebase?

Scope For accessibility I think we need to be clear about the primary scope which I would suggest is supporting users of Family Historian, its plug-ins and add-ons and associated programs (AS being the clearest example). Beyond that there is no point in resisting secondary scope items - they are ne...
by davidf
07 Feb 2020 18:20
Forum: Web Site Usage
Topic: Improving Accessibility of Commonly Requested Help
Replies: 82
Views: 4315

Re: Improving Accessibility of Commonly Requested Help

Can it be decided, implemented and bedded in before we start loading FH7 content? I suspect not, so we will have to generate FH7 content (hopefully using new style guides) within the old strucutre/platofrm and then migrate it along with all the other content. I think we can make some progress on Mo...
by davidf
07 Feb 2020 16:59
Forum: Web Site Usage
Topic: Improving Accessibility of Commonly Requested Help
Replies: 82
Views: 4315

Re: Improving Accessibility of Commonly Requested Help

I partially agree, The general consensus seems to be that we are concerned that people are not using the supplied help (especially the knowledge base) but are asking similar questions on the Forum and the Mailing LIst. There is a consensus (probably strong, but not quite as strong as the above conse...
by davidf
07 Feb 2020 16:21
Forum: Web Site Usage
Topic: Improving Accessibility of Commonly Requested Help
Replies: 82
Views: 4315

Re: Improving Accessibility of Commonly Requested Help

... I doubt very much they will want to link into the "bowels" of FHUG as someone could assume that everything written here is "gospel" according to Calico Pie, which is it not. Which is why I was suggesting that the links should be to the www.family-historian.co.uk website - that way they retain c...
by davidf
07 Feb 2020 16:00
Forum: Web Site Usage
Topic: Improving Accessibility of Commonly Requested Help
Replies: 82
Views: 4315

Re: Improving Accessibility of Commonly Requested Help

From another thread:
luckily I have no customisations of which I am aware
We either
have some users who never create a custom query or custom text scheme or new facts
or
who do not recognise these as customisations.

Necessarily sobering for those of us thinking about improving access to help?
by davidf
07 Feb 2020 15:55
Forum: Web Site Usage
Topic: Improving Accessibility of Commonly Requested Help
Replies: 82
Views: 4315

Re: Improving Accessibility of Commonly Requested Help

User really ought to find FHUG as there are loads of cross-ref links in the FH Help menu and FH website support pages. Plus we keep directly Mailing List users to come here. So how many copies of FH are in use and how does that compare to the number of registered FHUG Forum members or Mailing List ...
by davidf
07 Feb 2020 15:51
Forum: Web Site Usage
Topic: Improving Accessibility of Commonly Requested Help
Replies: 82
Views: 4315

Re: Improving Accessibility of Commonly Requested Help

Davidf, I would be amazed if FH7 wasn't feature-locked by now! Yes, but this is not really a core feature change, but part of a start up routine that is dismissed before the user starts interacting. Nothing Ventured, Nothing Gained? Is it worth bumping in an Enhancement Request and making separate ...
by davidf
07 Feb 2020 15:45
Forum: Web Site Usage
Topic: Improving Accessibility of Commonly Requested Help
Replies: 82
Views: 4315

Re: Improving Accessibility of Commonly Requested Help

... I sometimes wonder whether newcomers (and maybe others) take quite a while to discover the Knowledge Base despite the links on the Forum and Home pages. So maybe some form of landing page panels for the Forum page would be a good idea to highlight the various FHUG resoucres? I totally agree - p...
by davidf
07 Feb 2020 15:28
Forum: Web Site Usage
Topic: Improving Accessibility of Commonly Requested Help
Replies: 82
Views: 4315

Re: Improving Accessibility of Commonly Requested Help

Do we want someone (Jane?) to approach Calico Pie and see if they are prepared to build into the FH7 and FH7 upgrade installation programs some form of splash screen which will say direct: New users to something like https://www.family-historian.co.uk/NewFH7User.html Users migrating from another pro...
by davidf
07 Feb 2020 15:19
Forum: Web Site Usage
Topic: Improving Accessibility of Commonly Requested Help
Replies: 82
Views: 4315

Re: Improving Accessibility of Commonly Requested Help

Before we plunge too far into this, I suspect we need to look at our workload over the next few months -- FH7 will hit at some point and soak up time for many users... Agreed in one respect! In another, do we use the intervening months to get the Knowledgebase into "structural shape", so that when ...
by davidf
07 Feb 2020 14:41
Forum: Web Site Usage
Topic: Improving Accessibility of Commonly Requested Help
Replies: 82
Views: 4315

Re: Improving Accessibility of Commonly Requested Help

I totally agree about user guide versus technical guide -- and prioritising the user guide aspects. I also wonder if we should distinguish 'best practice guidance' as a third category -- some people want/need to know 'how' without caring about 'why' (or having already made their mind up on 'why') a...
by davidf
07 Feb 2020 13:57
Forum: Web Site Usage
Topic: Improving Accessibility of Commonly Requested Help
Replies: 82
Views: 4315

Re: Improving Accessibility of Commonly Requested Help

David , Helen has a 'knack' for designing a more intuitively logical sequence to Knowledge Base topics, whereas I focus on the technological implementation techniques to present the information details. I think our teamwork has made the contributeyourknowledge:index|> Contribute Your Knowledge sect...
by davidf
07 Feb 2020 13:06
Forum: Web Site Usage
Topic: Improving Accessibility of Commonly Requested Help
Replies: 82
Views: 4315

Re: Improving Accessibility of Commonly Requested Help

David , It is possible to set background colours to text, see contributeyourknowledge:edit_existing_pages#font_colour|> Font Colour . The style of links on this Forum depend on the User Control Panel > Board Preferences > Style setting. Some are orange and some are blue depending on user choice. ye...
by davidf
07 Feb 2020 13:03
Forum: Web Site Usage
Topic: Improving Accessibility of Commonly Requested Help
Replies: 82
Views: 4315

Re: Improving Accessibility of Commonly Requested Help

David , presumably you also struggle with Wikipedia and Microsoft that use almost exactly the same style as our wiki? Well, it all depends! I see someone has (today) changed the shade of blue used in the in-text links to be closer to the shade used in Wikipedia and by Microsoft - the effect is to g...
by davidf
07 Feb 2020 12:34
Forum: General Usage
Topic: Sources and Citations
Replies: 23
Views: 1863

Re: Sources and Citations

... with formal documents the date of the document versus the date of the recorded event indicates how contemporary it is and I believe that is a major factor in any assessment. ... I am not talking about the date a document was copied onto microfilm or digitised, but when it was originally created...
by davidf
07 Feb 2020 10:28
Forum: Web Site Usage
Topic: Improving Accessibility of Commonly Requested Help
Replies: 82
Views: 4315

Re: Improving the Knowledge Base

Jane i think the pendulum has swung back too far (towards discreetness) in the CSS for Links. If you look at how links appear in say this message with how they now appear in the wiki there is clearly a different level of usability: Screenshot of FHUG Wiki from 2020-02-07 10-03-12.png I don't have pe...
by davidf
07 Feb 2020 09:58
Forum: General Usage
Topic: Sources and Citations
Replies: 23
Views: 1863

Re: Sources and Citations

I'm a lumper, but I follow much of Helen's reasoning. Citing I try not to get to bound up as to exactly which citation model I follow, but I do believe that the combination of citation and source, should enable someone else to "go and have their own look". If they do they may find that the image has...
by davidf
07 Feb 2020 00:23
Forum: General Usage
Topic: Add Historical details to narrative report
Replies: 13
Views: 1018

Re: Add Historical details to narrative report

You might be able to create a shared note of "Historical Events" attached to a suitable source and list the events using value pairs: 1066-10-14: Battle of Hastings 1485-08-22: Battle of Bosworth Field 2016-06-23: National Brainfade etc. then use a variation of {=GetLabelledText(%pointer to shared n...