Just for clarity...
I stopped using the old pc and downloaded 4.1.3 from FH on my new pc.
I then upgraded to 6 and downloaded the latest update 6.2.7.
Then I downloaded AS 5.3.
Family Historian is working well.
Bill
Search found 7 matches
- 12 Aug 2020 20:31
- Forum: Ancestral Sources
- Topic: Can't launch the program
- Replies: 16
- Views: 7120
- 12 Aug 2020 20:28
- Forum: Ancestral Sources
- Topic: Can't launch the program
- Replies: 16
- Views: 7120
Re: Can't launch the program
Here is the Error log re Application This was the first logged error Log Name: Application Source: Application Error Date: 12/08/2020 21:15:38 Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: DESKTOP-29O1FVH Description: Faulting application name: Ancestral Sour...
- 11 Aug 2020 14:42
- Forum: Ancestral Sources
- Topic: Can't launch the program
- Replies: 16
- Views: 7120
Re: Can't launch the program
Hi, thanks for all of the replies. I can't find a download for v5.2 to test if it works, and yes this was on the old machine. AS 5.3 32 bit doesn't work either. Scan and firewall was switched off to see if it solved the problem. It didn't so all went back on again. I'm using McAfee. .net framework 3...
- 11 Aug 2020 07:48
- Forum: Ancestral Sources
- Topic: Can't launch the program
- Replies: 16
- Views: 7120
Re: Can't launch the program
Hi Mike Thanks for your reply. Yes I have now read about migration . Having decided to buy an upload of FH I thought I would do the same with AS, so I didn't read about migration until I couldn't run AS. I was running AS v5.2.0 64 bit on my old pc alongside FH v4.1.3 I have switched off my firewall ...
- 09 Aug 2020 08:21
- Forum: Ancestral Sources
- Topic: Can't launch the program
- Replies: 16
- Views: 7120
Re: Can't launch the program
When I click on the shortcut, the curser does operate for a few seconds but then stops before iopening the program.
- 09 Aug 2020 08:07
- Forum: Ancestral Sources
- Topic: Can't launch the program
- Replies: 16
- Views: 7120
Re: Can't launch the program
Neither single or double click work, but thanks for the thought.
- 08 Aug 2020 22:35
- Forum: Ancestral Sources
- Topic: Can't launch the program
- Replies: 16
- Views: 7120
Can't launch the program
I have bought a new computer and had AS running on my old one against Family History v4. I have upgraded to V6 of Family Historian and can't get the latest version v5.3 of AS to open. It does nothing when I click the shortcut and doesn't show the menu. I now realise that I should have migrated from ...