Search found 9 matches

by Pblackwood
01 Mar 2019 04:34
Forum: Importing
Topic: TMG sources not importing
Replies: 18
Views: 9829

Re: TMG sources not importing

FH Support found there were a number of source entries in the TMG _m file which were missing a value for 'type'. Once these were identified and rectified (fortunately there weren't too many), the problem was solved. I am very impressed with the service I received from Support. Thanks equally for all...
by Pblackwood
27 Feb 2019 11:12
Forum: Importing
Topic: TMG sources not importing
Replies: 18
Views: 9829

Re: TMG sources not importing

Thanks Mike, Jane and Don for your suggestions. I wanted to satisfy myself that the probability of the problem being either at the TMG end, or a user error, was low, before referring to support. Also, I have now actually purchased the program, so feel a bit more comfortable about calling upon suppor...
by Pblackwood
27 Feb 2019 08:41
Forum: Importing
Topic: TMG sources not importing
Replies: 18
Views: 9829

Re: TMG sources not importing

Yes, I agree. That will be my next step.

Peter
by Pblackwood
27 Feb 2019 05:28
Forum: Importing
Topic: TMG sources not importing
Replies: 18
Views: 9829

Re: TMG sources not importing

Thanks Don, Test 1 results. I tested the following: Original TMG project to GEDCOM. Then: GEDCOM back to TMG. Sources imported into new TMG OK New TMG to FH. Sources imported (hooray!|). GEDCOM to FH Sources imported (hooray!|). But, Original TMG direct to FH. Still no sources importing! Test 2 resu...
by Pblackwood
26 Feb 2019 01:07
Forum: Importing
Topic: TMG sources not importing
Replies: 18
Views: 9829

Re: TMG sources not importing

Following Don's suggestion:

It skips Step 2! An indication that the sources are definitely not coming across? But repositories do (Step 1, 109 records) and citations at Step 12, (86070 records read).

Peter
by Pblackwood
26 Feb 2019 00:47
Forum: Importing
Topic: TMG sources not importing
Replies: 18
Views: 9829

Re: TMG sources not importing

Window>Log Files shows no log file for either the direct and GEDCOM imports. UDF report found 10 items, but none relate to sources. But here's something interesting. In the FH Records Window, no sources are listed. However, the repository records, which are attached to each source record in TMG, hav...
by Pblackwood
25 Feb 2019 12:02
Forum: Importing
Topic: TMG sources not importing
Replies: 18
Views: 9829

Re: TMG sources not importing

Thanks for the suggestions. Will follow them up in the next few days and report back.

Peter
by Pblackwood
24 Feb 2019 22:47
Forum: Importing
Topic: TMG sources not importing
Replies: 18
Views: 9829

Re: TMG sources not importing

Thanks Jane and Mike for your thoughts If you view the projects within TMG do the sources show against the correct items with in it? Yes, all appears well within TMG. This is an active database to which I am still adding data and sources. ...I presume you are saying that in the Records Window on the...
by Pblackwood
24 Feb 2019 01:46
Forum: Importing
Topic: TMG sources not importing
Replies: 18
Views: 9829

TMG sources not importing

I am new to FH. I am trialling transferring some projects from TMG 9.5 to the trial version of FH 6.2 I have a number of separate projects, some of which have imported OK. But there are several for which no sources have come across, though other data they contain appears to come across OK. I have tr...