Family Historian User Group

Thanks to all, I have managed to get the trial working with access to all folders and also creating new ones where necessary.

The only malware program is Malwarebytes which I disabled on one installation tryout but the result was the same. I have the program running but it won't allow me create a new project see attachment the directory does exist.

Hi to all respondents,
Following Mikes suggestion I was able to install using safe mode.

Hi Mike,
I have tried all your pointers except trying to install in safe mode which I will give try at

The directories exist and have not been moved. I will try the link you provided

Win 10 ver 1803 no problems with other installs I have attached a screen shot of the error

Yes I tried that method I also tried disabling anti virus prog but no success. It really is my intention to purchase the program on cd but require assurance that it will install correctly.

I have been trying to download the V6 trial but have been unsuccessful due to the following:-
setup was unable to create directory
error 2
I have cleared the cache etc. but no success.
Would purchasing the CD version guarantee success or would I be met with the same fault.