Family Historian User Group

Thanks Jane and well done. Managed to do it in Microsoft Edge. I'd tried clearing down the cache in Firefox but it still didn't work. I've asked Calico Pie to look into this issue and I'll let you know the outcome.
Has anyone else had issues with Firefox downloads ?

Peanuts

Brian/Mike L You are both correct. Mine was a Windows 10 upgrade although as far as I'm aware this is the first problem I've had with installing/upgrading any software. I'll take on board the suggestion and contact Calico Pie direct. Will keep you all advised.

Peanuts

Mick. Error message simply says "This program does not support the version of Windows your computer is running" I had thought of upgrading from 6.0.4 to 6.1 first but the FH download page takes me straight to the V6.2 download link which then gives me this error message once I've downloaded it. The ...

When donwloading the V6.2 upgrade I am told that this doesn't support my version of Windows - currently running Windows 10 Home and FH version 6.0.4. Any views on why that might be ?