Family Historian User Group

Hi I've been using this feature on previous versions of Family Historian without any problems (and since I installed V7 I think). Today when I click on a link it takes me to a tab called My Hints App. I can accept a hint and go back to the list of hints but I can't get back to my Family Historian Pr...

Thanks to all re your advice. I am still not sure why 3 of the files downloaded and the other didn't. However I was able to reload the file from the laptop but first I had to re-arrange the contents of the file on the laptop (as it had been deleted and then restored and was jumbled) so it was in the...

Hi Lorna, I got some advice yesterday about transferring the projects using - File : Backup/Restore then Restore Backup. However this only worked for 3 of the 4 projects I was transferring but when I tried to transfer the 4th and largest I got a message saying 'unrecognised backup file format or typ...

Thanks Mike

So the software is on the computer and the back up is on the memory stick. I have also downloaded it onto the computer (currently sitting in documents). How do I get it into the software? Please describe click by click as I'm not very advanced with IT. Thanks for your help. Caroline

I have just installed Version 6 on my PC. I had previously backed up my data from my laptop in June onto a memory stick when it was on Version 5. The laptop has crashed and the files have disappeared from the software so I can't back up a new Version 6 to transfer to the PC. Can I still transfer the...