Search found 9 matches

by kevinfairless
13 Jun 2016 10:16
Forum: General Usage
Topic: Can't drag and drop media
Replies: 16
Views: 9878

Re: Can't drag and drop media

Quick update. When I run FH in compatability mode I am able to drag and drop but am unable to save anything. I am going to have an IT work colleague have a look into it.
by kevinfairless
31 May 2016 10:49
Forum: General Usage
Topic: Can't drag and drop media
Replies: 16
Views: 9878

Re: Can't drag and drop media

Thanks for your continued help. I have tried everything you suggested up to a clean install from my version 4 disc to v6 to v6.2 each time right clicking and running as administrator but nothing has worked. I will contact Calico Pie Support. As this is only a small part of the program and everything...
by kevinfairless
30 May 2016 19:45
Forum: General Usage
Topic: Can't drag and drop media
Replies: 16
Views: 9878

Re: Can't drag and drop media

Hi thanks for that.
It does have my name, email address and administrator. I also did as you suggested and right clicked and reinstalled as administrator but I still have the same problem as before.
by kevinfairless
30 May 2016 18:36
Forum: General Usage
Topic: Can't drag and drop media
Replies: 16
Views: 9878

Re: Can't drag and drop media

I have reinstalled FH6.2 however I got the message: Unable to execute file: C:\Program Files (x86)\Family Historian\Program\fh.exe CreateProcess failed; code 740. The requested operation requires elevation. Despite this the program opened as normal when I clicked the icon, and as before I still can'...
by kevinfairless
30 May 2016 14:55
Forum: General Usage
Topic: Can't drag and drop media
Replies: 16
Views: 9878

Re: Can't drag and drop media

Admittedly reading that knowledge base file doesn't say that I should be able to drag and drop from a File Explorer window to FH. So perhaps I'm trying to do something that isn't possible, I am dragging a jpeg image onto the focus window or the media window. I can add it in the media window from 'in...
by kevinfairless
29 May 2016 18:13
Forum: General Usage
Topic: Can't drag and drop media
Replies: 16
Views: 9878

Can't drag and drop media

I've searched the forum for problems dragging and dropping but can't find a solution. I can't drag and drop an image from a File Explorer window into FH. I've read and watched videos how to but when the image gets to the FH window it becomes a circle with a line through. Any help would be appreciate...
by kevinfairless
04 Feb 2016 11:07
Forum: General Usage
Topic: Unable to upgrade from FH 6.0
Replies: 1
Views: 1797

Unable to upgrade from FH 6.0

I am currently using FH 6.0 on Windows 10. I have downloaded the files (6.0.4 & 6.1.2) to my PC but I get an error message "An error has occurred. Setup will now exit." when I try to install either file. I have tried downloading and installing numerous times. Can anyone help please?
by kevinfairless
09 Jan 2016 15:10
Forum: General Usage
Topic: Problem opening project after upgrading
Replies: 2
Views: 2135

Re: Problem opening project after upgrading

Hi Mike
Thanks for taking the time to reply. I followed your advice and reinstalled FH v6 (right clicking run as admininstrator) and now everything works as I would expect it to. Thanks very much for your help.

Kevin
by kevinfairless
06 Jan 2016 10:13
Forum: General Usage
Topic: Problem opening project after upgrading
Replies: 2
Views: 2135

Problem opening project after upgrading

I have just upgraded from version 4 to 6 on Windows 10 the problem I have is opening my project file. I read the hints on upgrading and to begin a new project by importing the latest version of my Gedcom file, I get an error message "unable to create project folder". I would like to be able to click...