Search found 6 matches

by ileat
25 May 2022 11:26
Forum: Ancestral Sources
Topic: Image Thumbnail
Replies: 19
Views: 2710

Re: Image Thumbnail

I too have had this issue. During lockdown I used Ancestral Sources to capture several thousand census returns and this issue occured about 5% of the time. For me it was most prevalent with the 1939 register. When I initially noticed it happening I tried deleting the census records in FH and the med...
by ileat
11 Jun 2020 22:53
Forum: Ancestral Sources
Topic: AS Not Creating Census Entry
Replies: 17
Views: 9609

Re: AS Not Creating Census Entry

Thanks for the advice. I will try that.
by ileat
10 Jun 2020 23:24
Forum: Ancestral Sources
Topic: AS Not Creating Census Entry
Replies: 17
Views: 9609

Re: AS Not Creating Census Entry

I reluctantly accepted that it must have been a user error the last time I reported this problem, but I've managed to recreate it and I can confirm that I had responded to all reload prompts. So the first log file entry shows this: Created multimedia record ID: 1830: Census UK 1881 RG11/2020 F9 P9(M...
by ileat
21 May 2020 16:30
Forum: Ancestral Sources
Topic: AS Not Creating Census Entry
Replies: 17
Views: 9609

Re: AS Not Creating Census Entry

Mike - The change had not been made to the snapshot file. I have now tried entering a different census entry. That worked fine and used the same id numbers as shown in the Sydney Mills log file. So I tried him again and this time it worked ok. Lorna - I always check after each census page entry that...
by ileat
21 May 2020 14:21
Forum: Ancestral Sources
Topic: AS Not Creating Census Entry
Replies: 17
Views: 9609

Re: AS Not Creating Census Entry

Apologies I should have mentioned this in my original post. I don't use the plugin. I run AS outside of FH and it selects the default project file, i.e the one which contains Sydney Mills. I didn't know how to include a screen shot of the log file but it shows the name of the correct project file. T...
by ileat
21 May 2020 13:06
Forum: Ancestral Sources
Topic: AS Not Creating Census Entry
Replies: 17
Views: 9609

AS Not Creating Census Entry

I've used AS for some time without an issue, but it's just failed to create a census entry in FH with the associated multimedia and source records or facts. The log file entry below shows that AS believes it has successfully created these things but none appear in my project file against the relevan...