Search found 3 matches

by handsn14
23 Nov 2012 20:30
Forum: General Usage
Topic: V5 Install issues Windows 8-64bit
Replies: 8
Views: 4193

V5 Install issues Windows 8-64bit

On the advice of Support, I ran the install in 'safe mode' and it completed OK in about 20 mins. I seemed to encounter a similar issue with the patch to 5.0.7 and ran that in 'safe mode' as well - successfully.

Thanks for the input - now installed and seems OK.

Nick.
by handsn14
20 Nov 2012 14:15
Forum: General Usage
Topic: V5 Install issues Windows 8-64bit
Replies: 8
Views: 4193

V5 Install issues Windows 8-64bit

The only AV installed (so far) is Windows Defender. I turned that off - same thing.

If I don't type in a key, it responds that I need one. Putting anything into that field the process hangs.

Nick.
by handsn14
20 Nov 2012 12:09
Forum: General Usage
Topic: V5 Install issues Windows 8-64bit
Replies: 8
Views: 4193

V5 Install issues Windows 8-64bit

Install from CD 5.0.0.8 hangs having entered product key - application does not respond. Have tried compatibility mode for Setup application without success. Install of current 30 day trial version hung registering key components with lots of disk activity. After over half an hour it finally finishe...