Family Historian User Group

luckily I have no customisations of which I am aware. I have loads of photos and some stories in notes all of which seemed to have survived.

Thanks for your help.
Job done!

Dufferoonie

YES,! It worked ! All media there ! Thank you !
Dufferoonie

Still getting unrecognised family tree format when in ‘ import from other family tree file ‘ . I click next and .. not recognised !
File ‘FH project backup Oct 2019 etc zip’
Any ideas .
Thank you
Dufferoonie

Thanks ! Will give it a try !
Dufferoonie

Down loading FH project zip file From iCloud Drive into new lap top but FH not recognising format. How can I change to one that will be recognised and incorporated into new laptop ?
Thanks
Dufferoonie

Yes, I was reading these topics and was quite mesmerised, so asked the question! Think I’ll get laptop that runs windows.
Thanks
Dufferoonie

I am thinking about buying MacBook Air laptop. Are there complications in installing FH on that system .
Would it be easier to install on Windows?
Thanks
Dufferoonie

Perfect! Thank you! Sounds like a good plan .

Kind regards

Dufferoonie

Hello,
I have copied backup zip files . I do appreciate that I would have to copy backup again to be up to date.
Thanks for help

Kind regards
Dufferoonie

Hello,
Just one last thing. If all else fails , if I purchased a new FH programme ,and downloaded it onto new laptop could I then open new project and download saved data from iCloud ?

Thanks
Dufferoonie

Thanks. Will attempt to install on new laptop as advised.

Kind regards

Dufferoonie

Hi,
Yes, thanks , past problem solved with the given advice and links.
This time I have to move to new laptop but if I can use the links previously sent then problem solved. Do not know if they are the latest purchased upgrades but they did work.

Thank you.

Kind regards
Dufferoonie

Hi ,
The link is dated 2015 would it still work .?

Thanks

Dufferoonie

Hi Lorna,
Yes, correct FH purchased on cd. Is it possible to obtain FH as a download?
I have a ?download / link which I obtained when my PC caused errors on old FD programme and I had to re install . Would that work ?

Thanks for your assistance.

Dufferoonie

Hello,
Can I download FH onto a laptop which does not have a disc drive?

Thanks
Dufferoonie

Ok , will look into that as I do not appear to have kept the link.
Is it possible for another to be sent to me or is there another way to reinstall.?



Thanks
Dufferoonie

I upgraded online and just received email link.

Dufferoonie

No need for the plugins as I have not use queries etc.
Basic information names and photos with some stories in notes is all that I have documented.
If I don’t need the cd4 how do I activate the reinstallation ?
Obviously I’m asking this more complicated than need be.

Thanks again
Dufferoonie

Hi Mike,
Thanks for swift reply.
Yes, I appear to have both licenses and keys for upgrades and original cd 4.
When I reinstall and come to attached my saved project will the compressed file open automatically or do I just add the gedcom file.?

Thanks for your assistance.
Dufferoonie

My computer froze and on exiting it damaged the ability for Family Historian to open. Access to information can be obtained from gedcom file in computer. If I was to reinstall the original program would this erase what is already on the program.? If so , would all information be on the gedcom file ....

Yes, you were correct in assuming it was FH project with all media files.

Thanks will follow directions .
Kind regards
Dufferoonie

Could you advise me where I can find out the size of my family tree.

I would like to save to a portable USB stick but need to ensure I purchase one which has sufficient space.

Thank you

Dufferoonie

I have appeared to have lost the diagram icon from the tool bar.
how can I locate and install?

thanks
Dufferoonie

Thank you Mike. All sorted now

Kind regards
Susan

Hah! As soon as I posted this the answer came........the root person was not switched on. Sorted. Thanks anyway .
Susan