Search found 30 matches

by Con
02 Feb 2021 13:12
Forum: General Usage
Topic: Unable to open file. File not found
Replies: 1
Views: 714

Unable to open file. File not found

Following some PC problems and professional help with extra backing up of the contents, I have suddenly discovered that 'the file cannot be found' in my basic Project Window. I can see that somehow the name of my project has become altered. Probably the cause? My backup both in Documents and another...
by Con
06 Feb 2020 19:39
Forum: General Usage
Topic: Merge Two Projects
Replies: 16
Views: 7010

Re: Merge Two Projects

Mike, Working from your last instructions it now seems that everything is back in good order again. I have been working through every aspect of the programme that I could and have aimed to check almost every entry. Of course I found a few duplications and errors but everything now does check out aga...
by Con
04 Feb 2020 11:47
Forum: General Usage
Topic: Merge Two Projects
Replies: 16
Views: 7010

Re: Merge Two Projects

Mike, that is all good and the file statistics are exactly correct.

Connie
by Con
03 Feb 2020 20:12
Forum: General Usage
Topic: Merge Two Projects
Replies: 16
Views: 7010

Re: Merge Two Projects

Mike, I have been carefully looking through my folders and trying to understand more about them but at the moment, and in courtesy to your instruction ~ BUT DON'T DO ANYTHING UNTIL I SAY SO ~ I have indeed done nothing. I did find that it was possible to move some items out pf thier folders onto the...
by Con
02 Feb 2020 13:42
Forum: General Usage
Topic: Merge Two Projects
Replies: 16
Views: 7010

Re: Merge Two Projects

Mike, I am so extremely grateful for your trouble.
by Con
02 Feb 2020 13:21
Forum: General Usage
Topic: Merge Two Projects
Replies: 16
Views: 7010

Re: Merge Two Projects

My second screenshot from Explorer
by Con
02 Feb 2020 13:07
Forum: General Usage
Topic: Merge Two Projects
Replies: 16
Views: 7010

Re: Merge Two Projects

I will now work through your instructions. At least I have 'almost' learned what is a screenshot and how to create one.
by Con
02 Feb 2020 10:19
Forum: General Usage
Topic: Merge Two Projects
Replies: 16
Views: 7010

Re: Merge Two Projects

I apologise for being such a nuisance and will readily withdrew at any point if you should wish. There should be five Projects in total. The other 4 have not been touched in a very long time and I presume are unchanged. Extras Clothiers is meant to be just a storage area for names that may or may no...
by Con
01 Feb 2020 22:05
Forum: General Usage
Topic: Merge Two Projects
Replies: 16
Views: 7010

Re: Merge Two Projects

I think I might have managed the screenshot??

Connie
by Con
01 Feb 2020 21:09
Forum: General Usage
Topic: Merge Two Projects
Replies: 16
Views: 7010

Re: Merge Two Projects

Thank youMike. I will do that but will have to read it up in the knowledge base to see how to do it.

Connie
by Con
01 Feb 2020 18:38
Forum: General Usage
Topic: Merge Two Projects
Replies: 16
Views: 7010

Merge Two Projects

Following a desktop PC breakdown needing some replacement parts I think I have caused some errors in FH. I suspect I did not realise there were problems for a while but carried on with entries etc. Once I did I found my external backup drive had duplicate copies of my whole project but I could not d...
by Con
13 May 2019 06:34
Forum: General Usage
Topic: Backup Invalid
Replies: 8
Views: 4327

Re: Backup Invalid

No, I have not. This is now taking me to uncharted areas of my ignorance. I will nervously approach this foreign area.
by Con
12 May 2019 18:32
Forum: General Usage
Topic: Backup Invalid
Replies: 8
Views: 4327

Re: Backup Invalid

All noted Mike and again many thanks. I will be keeping the prints of this for a good while - just in case! And yes, I am very aware of the need to ensure I have separate copies as well. I have two external drives, one continually at home and another that lives at my son's house to be updated at int...
by Con
12 May 2019 12:46
Forum: General Usage
Topic: Backup Invalid
Replies: 8
Views: 4327

Re: Backup Invalid

Now I can understand more than I have been.. in using FILE>Backup/Restore>Restore/Backup, I clicked on Full Back Up (Entire project Folder) after FILE>Backup/Restore and before >Restore/Backup, because I presumed I should. Now I do have Connie's Family History (2) in the project folder, and also in ...
by Con
12 May 2019 11:57
Forum: General Usage
Topic: Backup Invalid
Replies: 8
Views: 4327

Re: Backup Invalid

Thank you Mike for your patience and explanations. I am sure my problems are related to my last post. I did think at the time that I had hopefully repaired my errors but I did not really know how and I did not have the vocabulary to explain. I then carefully included some new research and the backup...
by Con
11 May 2019 19:24
Forum: General Usage
Topic: Backup Invalid
Replies: 8
Views: 4327

Backup Invalid

I appear to have caused an issue with attempting a full backup. I have VERY little understanding of the IT processes. I have tried following various responses to past inquiries but every time I received the same outcome. I do not know how to post a snapshot; I did locate a list of programme shapshot...
by Con
28 Apr 2019 08:35
Forum: General Usage
Topic: Problem with Backup
Replies: 3
Views: 2439

Re: Problem with Backup

Many thanks Mike, Housekeeping duties (online at least!) completed. Your advice helped me to both consider and to rule out some possibilities. I think I have resolved the problem but I will reply to your suggestions in case I do have to trouble you again. For several hours I blundered a search throu...
by Con
26 Apr 2019 17:08
Forum: General Usage
Topic: Problem with Backup
Replies: 3
Views: 2439

Problem with Backup

For years I have always closed with a full backup but suddenly today the backup is stopping short suggesting that 15 files are not backed up. This is happening with both the projects folder on the desktop PC and the external drive where I keep a second copy. What could I be doing wrong here?
by Con
27 Jun 2012 21:36
Forum: Ancestral Sources
Topic: Failing to Save Media Images
Replies: 9
Views: 5085

Failing to Save Media Images

Chris M, The image(s) are JPEGs saved from Ancestry.co.uk and similar. Tatewise, I have followed your instruction trail above  and indeed found the image in FH.  That is not where I expected to find it as I have entered many BMD certs during the past year using the Multimedia tab in the property box...
by Con
26 Jun 2012 20:40
Forum: Ancestral Sources
Topic: Failing to Save Media Images
Replies: 9
Views: 5085

Failing to Save Media Images

Thank you for helping.  No I do not get a warning message. I am not entirely sure I understand the exact meaning of 'linking to source record not individual record' but no matter for the moment because.....  yes, I have used the tutorials (and also printed out the help pages associated with them for...
by Con
25 Jun 2012 23:32
Forum: Ancestral Sources
Topic: Failing to Save Media Images
Replies: 9
Views: 5085

Failing to Save Media Images

I am a new user to AS having spent the last year learning (almost!) to enter my years of research into FH.  I am self taught on all matters IT so I struggle to understand some of the processes.  I decided to start with baptisms on AS hoping to find my way with the singular information and individual...
by Con
07 May 2010 20:23
Forum: The Lost Posts Archive
Topic: Backup / Saving?
Replies: 8
Views: 4368

Backup / Saving?

Thank you again.  My son was already suggesting that I set up something similar to your system, so it was good to have your description.  And thanks also for the other replies as well.
by Con
30 Apr 2010 15:10
Forum: The Lost Posts Archive
Topic: Backup / Saving?
Replies: 8
Views: 4368

Backup / Saving?

Many thanks to all.  That is a real help.  Just one final question as I see that I probably did not express one part of my question clearly enough.  Is there a difference in this programme between Saving and Backing Up?
by Con
27 Apr 2010 11:44
Forum: The Lost Posts Archive
Topic: Backup / Saving?
Replies: 8
Views: 4368

Backup / Saving?

As a newby to FH as well as any other previous genealogy programme could I ask about backing up and saving?  I see that the programme saves or backs up onto my hard drive, so I can leave that to carry on  whether I understand the process or not.  But I would also like to have a further copy on a CD ...
by Con
20 Apr 2010 19:22
Forum: The Lost Posts Archive
Topic: Alphabetical Query
Replies: 3
Views: 2134

Alphabetical Query

Many thanks.  That is one more brick in the wall of knowledge that I need to build.